Terms of Service — Roo Mi

Effective Date: October 16, 2025

Welcome to Roo Mi! These Terms of Service (“Terms”) govern your use of the Roo Mi mobile app, website, and dashboard (the “Services”) provided by Kindhabitlabs Inc. (“we”, “our”, or “us”). By using our Services, you agree to these Terms.

1. Eligibility

You must be at least 13 years old to use Roo Mi, and 18 or older to create or manage facility administrator accounts.

2. Use of Services

Roo Mi provides tools for clients, staff, and clinicians at sober living and treatment facilities to track daily progress, chores, journals, and mental health check-ins. You agree to use the Services only for lawful purposes and in compliance with all applicable laws.

3. Accounts

Users may be assigned roles (client, staff, therapist, or admin). You are responsible for maintaining the confidentiality of your login information. Any activity under your account is your responsibility.

4. Subscription & Billing

Facilities may subscribe to Roo Mi on a monthly basis. Fees will be billed automatically until canceled. We reserve the right to change prices with 30 days’ notice.

5. Data & Content

You retain ownership of content you submit to Roo Mi. You grant us a limited, non-exclusive license to store and display your content as needed to provide the Services.

6. Health Disclaimer

Roo Mi is not a medical service or licensed healthcare provider. It is a digital support tool and should not be used as a substitute for professional medical advice or emergency intervention.

7. Termination

We may suspend or terminate your access if you violate these Terms or abuse the platform. You may cancel at any time.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability under these Terms shall not exceed the fees paid to us in the 6 months prior to the claim.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the new Terms.

10. Contact

Questions? Contact us at support@kindhabitlabs.com.

Privacy Policy — Roo Mi

Effective Date: October 16, 2025

Your privacy matters to us. This Privacy Policy explains how Roo Mi collects, uses, and protects your information.

1. Information We Collect

We collect:

  • User Data: Name, email, facility, role (client/staff/therapist)

  • Daily Entries: Check-ins, journal logs, chore completions, mood tracking

  • Device Info: App version, IP address, usage logs

2. How We Use Your Data

We use your information to:

  • Provide and maintain our Services

  • Communicate with users and admins

  • Monitor usage and improve performance

  • Provide data access to authorized therapists or facility staff

3. Sharing of Data

We do not sell your personal data. Data may be shared:

  • With your facility or therapist (per your assigned role)

  • With third-party service providers who support our platform (e.g., AWS)

  • When legally required (e.g., court orders)

4. HIPAA Compliance

Roo Mi is committed to safeguarding health-related data. All sensitive data is encrypted and stored securely. Only authorized personnel may access it in accordance with HIPAA regulations.

5. Data Retention

User data is retained as long as your account is active. Admins may request account or data deletion by emailing support@kindhabitlabs.com.

6. Children’s Privacy

Roo Mi does not knowingly collect personal information from anyone under 13. Users under 18 must have appropriate supervision.

7. Your Rights

You may:

  • Request access to or correction of your data

  • Withdraw consent (where applicable)

  • Request deletion of your account

8. Security

We use industry-standard encryption, secure authentication, and access controls to protect your data.

9. Changes to Policy

We may update this Privacy Policy. You’ll be notified of material changes through the app or email.

10. Contact

Questions? Contact us at support@kindhabitlabs.com